Terms of Sale
About Our Items All items sold by Clarendon Antiques are antique, vintage, or secondhand goods. Due to their age and history, items may show signs of wear, patina, minor repairs, or other characteristics consistent with their era and use. We do our best to accurately photograph and describe each item's condition, materials, and approximate age or origin prior to sale.
Condition & Descriptions Item descriptions, measurements, materials, and estimated age or provenance are provided to the best of our knowledge based on inspection, research, and, where applicable, information provided by prior owners or sellers. Clarendon Antiques makes reasonable efforts to ensure accuracy but does not guarantee exact age, maker, or provenance unless explicitly certified or documented at time of sale.
All Sales Final Given the one-of-a-kind, vintage nature of our inventory, all sales are final. We do not offer refunds or exchanges once a purchase is complete, except in the case of items that arrive significantly not as described (see Damaged or Misrepresented Items below).
Damaged or Misrepresented Items If an item arrives damaged in transit, or differs materially from its listed description (e.g., undisclosed damage, incorrect materials, or misattribution), please contact us at info@clarendonantiques.com within 48 hours of delivery with photos and a description of the issue. We will review claims on a case-by-case basis and may offer a resolution such as a partial refund or store credit, at our discretion.
Payment Full payment is due at the time of purchase unless otherwise agreed in writing. We accept credit/debit cards (Visa, Mastercard, Discover, American Express), digital wallets (Apple Pay, PayPal, Venmo), and ACH bank transfers. Please note, all credit card transactions are subject to a 3% processing fee.
Authenticity Where an item is represented as being by a specific maker, period, or origin, this reflects our best professional assessment. We are happy to share any documentation or provenance information we have on request prior to purchase.
Presale Items
Presale Some items may be offered for presale prior to their arrival in our inventory. The following terms apply to all presale purchases:
DepositA 50% deposit is required to reserve any presale item. This deposit secures the item on your behalf while it is in transit.
RefundableDeposit Upon the item's arrival at our warehouse, we will provide additional imagery and measurements for the item you secured via deposit. You are eligible for a full refund if you decide not to proceed with purchasing the item. Please let us know your decision within 48 hours of being notified that the item has arrived, so we can process your refund promptly.
Remaining Balance If you choose to proceed with the purchase, the remaining 50% balance is due prior to shipping. We will contact you once the item has arrived and passed inspection to arrange final payment.
Final Sale After Purchase Once the remaining balance is paid and the purchase is confirmed, standard Terms of Sale apply — all sales are final, per our policy above.
Shipping & Returns
Processing Time Orders are typically processed and shipped within 10-20 business days but can take up to 4 weeks in certain circumstances. Given the nature of antique and vintage items, some pieces may require additional care in packing, which can extend processing time slightly — we'll notify you if this applies to your order.
Packaging Each item is carefully packed to prevent damage in transit, using materials appropriate to its size, weight, and fragility (e.g., custom crating for larger or delicate furniture pieces).
Shipping Rates & Carriers Shipping costs are calculated based on the size, weight, and destination of each item, and will be communicated prior to finalizing your purchase. We work with reliable third-party shippers to offer white glove delivery services and direct delivery to the specified address.
Damaged in Transit If your item arrives damaged, please retain all original packaging and contact us at info@clarendonantiques.com within 48 hours of delivery with photos of the damaged item as well as interior and exterior packaging. We will work with you and the carrier to resolve the issue as quickly as possible.
Returns As noted in our Terms of Sale, all sales are final due to the vintage and one-of-a-kind nature of our inventory. Please reach out with any questions before purchasing — we're happy to provide additional photos, measurements, or condition details.
Privacy Policy
Last updated: JULY 2026
Clarendon Fine Antiques respects your privacy. This policy explains what information we collect, how we use it, and your choices regarding that information.
Information We Collect
Email Signups When you subscribe to our newsletter, we collect your email address to send updates about new inventory, events, and business news.
Order Information When you make a purchase, we collect your name, shipping address, billing address, email, and payment information to process, fulfill, and ship your order.
Payment Processing Payments are processed securely through QuickBooks Payments. We do not store your full payment card details ourselves — these are handled directly by our payment processor in accordance with their own privacy and security practices.
How We Use Your Information We use the information we collect to:
Process and fulfill your orders, including shipping and customer service communication
Send newsletter updates to subscribers (only if you've opted in)
Respond to inquiries and provide support
Maintain recordsfor accounting, tax, and legal compliance purposes
Sharing Your Information We do not sell or rent your personal information to third parties. We may share information with:
Service providers who help us operate our business (e.g., our email newsletter platform, payment processor, and shipping carriers), solely for the purpose of providing those services
Legal authorities, if required to comply with a law, regulation, or valid legal request
Email Communications & Opt-Out If you subscribe to our newsletter, you can unsubscribe at any time using the link included in every email we send, or by contacting us directly at info@clarendonantiques.com.
Data Retention We retain order and customer information to fulfill orders, meet tax/accounting record keeping requirements, and comply with applicable law.
Your Choices You may contact us at any time to:
Ask what personal information we have on file for you
Request that we update or correct your information
Request that we delete your information, subject to any records we're required to retain for legal or tax purposes
Security We take reasonable measures to protect your personal information, but no method of transmission or storage is 100% secure. We encourage you to reach out if you have any concerns about the security of your information.
Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
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